Online Privacy

• Account Number Protection. We do not transmit account numbers online through Digital Banking.  
• Firewall. Our firewall protects Armstrong Bank systems by allowing entry only to those who are authorized.  
• Two-Factor Authentication. Our Digital Banking requires Two-Factor Authentication. This is even more secure than traditional multi-factor authentication that requires challenge questions and answers.

  
  

Scammer Red Flags:

You're probably being scammed if someone asks you to:

1. Deceive Your Financial Institution. You are instructed to not trust Armstrong Bank or to respond to Armstrong Bank’s questions in untruthful ways.
2. Send Money. You are pressured to send money via wire transfer or Zelle.
3. Fear Being Prosecuted. You are threatened with law enforcement action.
4. Purchase Gift Cards. You are told to purchase gift cards and provide codes as a form of payment.
5. Cash a Check. You are asked to cash a check for a stranger.
6. Deposit a Check over Purchase Amount. You are asked to deposit a check that overpays for something you’re selling then send the difference elsewhere.

Phishing Red Flags:

1. Request to Confirm Account Information. Hackers often generate emails posing as financial institutions that prompt you to verify your account information. Armstrong Bank will never send an email that requires you to enter personal information directly into the email or request your ID, password, account numbers, or Social Security number. If you receive an email like this, please contact us directly at contactus@armstrongbank.com, 888-680-2655, or through the messenger in our app.
2. Misspelled Words and Grammatical Errors. Many phishing emails come from cybercriminals in foreign nations. The result is misspellings or grammar or syntax errors. If the language seems awkward, treat the email with caution.
3. Generic Greeting. Because phishing emails are sent out en masse, they often use generic greetings with no personalization, like “Dear Member” or there is no greeting at all.
4. Obsolete Web Page. If you do get fooled into clicking the link in an email and it takes you to what looks like an old version of a website, do not trust it. Phishing agents may run the same campaign for years without updating the landing page in their email.
5. Deceptive Email Address. Always review a sender’s email address because a phishing attack email address can be off by just one letter. Your brain will fill in missing letters for you – something hackers count on.
6. Suspicious website link(s) in the body of the email. Be on the lookout for even the slightest variation in the URL such as an extra dot or missing letter. To check a link without clicking on it, hover over the text and the actual destination URL will appear.
7. A Sense of Urgency. Always be cautious of emails with wording such as “Urgent request for information” or “Please contact us immediately.”
8. Prize or Award Notification. If it sounds too good to be true, it is. Avoid clicking on links to claim a prize. 
9. An Attachment. All attachments should be approached with caution. If you are not expecting an email with an attachment, verify directly with sender before opening.
10. Out of Character. If anything about an email or text seems “off” or abnormal, avoid clicking any links or opening attachments before verifying directly with sender that it is legitimate.

The DON'TS